Skip to main content

How To Remotely Access & Troubleshoot A PC Via A Google+ Hangout

How To Remotely Access & Troubleshoot A PC Via A Google+ Hangout

May 06, 2013 at 03:30PM

Video chat apps and services aren’t very useful if they don’t allow you to send files or invite several people to the same chat session. Another much in-demand feature is the ability to remotely access the desktop of whoever you’re chatting with, in order to help them do something or troubleshoot some problem. There’s great news on this front for Google+ users – the feature, has been added to Google Plus Hangouts in the form of an app. The great thing about Google Plus Hangouts, like Gmail Chat, is that your browser is the only thing you need to start a video call and invite multiple people to it, and you can now remotely control someone’s desktop just as easily. Here’s how.

Start a Google Plus hangout; you need not have an active chat partner if you’re just setting up the remote access feature for future use. From the left column, click ‘View more apps’ and install the ‘Remote Access’ app from the popup that appears.

remote access app

The app will appear with the other ones installed by default in the left column. Your chat partner need not have the app installed on their end to receive help from you; it only needs to be present on the computer from which the remote access request is being initiated, and from which the other computer will be accessed.

Click the ‘Remote Desktop’ app and dismiss the first popup. It will then ask you which chat member in the current Hangout you want to help. If you’re the one receiving help, a small blue bar will appear just below the video stream, allowing you to accept or decline the incoming connection.

accept remote access

Provided your recipient has accepted your request, you and everyone else in the hangout will be able to see your desktop.

Google Hangouts remote access

The connection can be terminated from either end. Other participants in the Hangout will act more or less as spectators, as they have no control over the computer themselves. The users getting helped don’t lose control of their own system. When you move your mouse, you will see that the mouse on the other desktop mimics your movement. It’s basically two desktops and one cursor, so control might be an issue between the two of you. The service is quite responsive though. The great thing about this app is that it allows several people to see what’s happening on the desktop in question, and they can provide feedback to help troubleshoot things better.

If you’re looking for a similar remote access solution that doesn’t involve a chat or social media service but is still easily set up using your browser, you can give Chrome Remote Desktop BETA a try instead.

Read How To Remotely Access & Troubleshoot A PC Via A Google+ Hangout by on AddictiveTips - Tech tips to make you smarter

from AddictiveTips


Popular posts from this blog

Ten Apps you Must Download when you Buy A New Android Smartphone

Ten Apps you Must Download when you Buy A New Android Smartphone

May 14, 2013 at 11:21PM You have spent loads of time researching which is the best Android smartphone that fits your budget, spoken to people in the know about gadgets and have saved accordingly. After contemplating a fair bit if this is the right time to pick a device and there is no other device you would rather have, you take a plunge into the astonishing world of Android and pick that shiny new Android device. Right now it is sitting proudly in your hands as you admire every curve, every pixel, visible or not of your new Android smartphone.It is the time to load your Android smartphone, to make it truly yours, a device that would be with you through your thick and thin. Time to install those applications which will complete your world, if not complete, at least make your world a lot more organized and a lot more fun. So which apps do you start off with?Like the famous Nokia commercial goes, you have our back. Here …

How to Password Protect & Encrypt Files [Mac/Windows]

How to Password Protect & Encrypt Files [Mac/Windows]

May 16, 2013 at 06:33PM Nowadays, the computer has a very important place in everybody’s life, as a personal gadget used for a lot of different things. Everything is digital and it is stored on a computer’s hard-disk or on a cloud system, offering you easier access to your favorite data.Computers have become the place where you hold pictures, documents, favorite music and everything else in the same place. While storing may include regular data, random and even useless information, people may also keep important stuff, such as wedding photos, work documents, projects and others.Have you ever thought about protecting critical data with a password? Taking into consideration that all information could be vulnerable to hackers or to unauthorized persons, this is a rather obvious procedure. Another reason to encrypt data can appear in case somebody else also uses that computer and you don’t want them to have access to private pict…

Who Needs To Pirate Software With A Free Software List Like This!

Who Needs To Pirate Software With A Free Software List Like This!

May 03, 2013 at 05:30AM I found this interesting list at this random forum on Internet and I found it worth sharing. It is indeed a huge list of free available software that you can use instead of buying or pirating the expensive ones. The list goes as following:3D Graphics:3Delight Free –
Anim8or –
Aqsis –
Blender –
Houdini (Free Edition) –
Now3D –
OpenFX –
POV-Ray –
Terragen –
Toxic –
Wings 3D – –
AntiVir –
Avast – http://www.…